No matter what industry you're in, serving customers is your business. But, accidents happen. Imagine
the costs to your business if, for just one hour, a power outage takes your systems offline, preventing
your customers from placing their orders. Or, by accident, and with no malicious intent, an employee
erases your entire accounts receivable file. Maybe a virus corrupts all or some of your customer database.
"it's hard to fathom the
long-term impact a minor
outage can have"
The impacts of an outage cost you money from lost productivity, to direct revenue losses and extra
cost burdens. But, how do you measure the cost to customer service? You've spent so much time
developing relationships and a reputation; it's hard to fathom the long-term impact a minor outage can have.
the value of redundant network design
A redundant network design basically means that in the event of an accident, your "mission-critical"
connectivity and transactions will run as usual. Network traffic is automatically switched to an
alternate route, protecting critical elements of the network against unforeseen service interruptions.
Redundancy in your network design provides your business with:
- increased customer service levels;
- improved network availability;
- improvements to your bottom line; and
- a decrease in the amount of business losses.
It's like insurance for your network.
a building-block approach
As a major technology user in our own right, we have developed extensive redundant network designs. Our
unique building-block approach to redundant network design makes it possible for your business to have
the precise continuity solution it needs. Whether you require protection for your e.business
infrastructure or network on your premises or ours, we provide it.
The process begins with a thorough analysis of your organization and its use of technology. We examine
every piece of hardware and software you use and study how it interacts within your overall system.
We'll then recommend solutions at different levels, offering you everything from the absolute "must
haves" through the "should haves" to the gold standard.
This process has shown itself to be very successful with PMC-Sierra:
"PMC-Sierra designs and supplies semiconductors that enable network equipment, and on-time delivery of our products is a critical requirement. Therefore, it is imperative that we have 24x7 access to multi-site design tools and project data to allow timely completion of our devices. In Canada, our design process is handled digitally between 5 centres with connectivity provided by TELUS. Because accidents can and do happen, we need to be sure our connectivity is up 24x7. The redundancy solution provided by TELUS ensures our continued operation in the event of an outage."
~ Ken Huckell, Director of IT PMC-Sierra
In consultation with you, we'll design your unique plan, implement it, ensure that it meets your
needs - and be there for you in the long term. As your business develops, as you enter new markets
and as your needs change, we'll be available to adjust your plan accordingly.
redundancy is good
When you compare the cost of downtime vs. the cost of ensuring your network stays available, you'll
see how redundancy makes good sense. Not only for improving your bottom line and decreasing the
amount of lost revenues and productivity, but more importantly, it's a guarantee to your customers.
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