 |
| |
|
 |
| volume 1 |
|
| |
|
issue 3 june 2003
|
| |
|
collaboration - the real outsourcing solution
Outsourcing provides significant advantages to businesses in any industry of any size. BTI
Canada looked to outsource non-core business processes to improve its focus on it core
competency of travel management solutions. TELUS delivered an IT solution that has enabled BTI
Canada to be more competitive, both strategically and economically. more
benefit from experience - the TELUS Web enable story (Pt. III)
Two years ago, we set out to transform our business by turning the Web into a competitive
resource. This month in TELUS scope, we share some of the things we learned along the way. Plus,
watch Part 3 of our feature video series as Bob Reczka, vice president of e.Business Transformation,
wraps up the series with the key learnings from our Web enable program. more
in focus - looking ahead
TELUS was faced with a challenging telecom & regulatory environment in 2002. Remarkably, we still executed
operationally to overcome these business obstacles and met or exceeded analyst expectations on key
profitability measures. Read about our Q1 2003 results and the future at TELUS, plus see highlights from
our 2003 AGM. more
|
| |
|
issue 2 april 2003 |
| |
|
being redundant is a good thing
No matter what industry you're in, serving customers is your business. But, accidents happen.
Imagine the costs to your business if, for just one hour, a power outage takes your systems
offline, preventing your customers from placing their orders. Network redundancy can save you
money, time and customers. more
initiative - the TELUS Web enable story (Pt. II)
This month we reveal the key initiatives, as well as some real numbers and the strategy behind
our Web enable program. Plus, watch Part 2 of our feature video series as Bob Reczka Vice
President of e.Business Transformation highlights the areas of focus in the Web enable program.
more
in focus - outperforming the competition
TELUS continues to demonstrate to the market that a disciplined approach to profitable growth
is the right strategy. This is especially important to today's economic environment. Looking ahead,
our target for 2003 EBITDA growth puts us in the top echelon of North American telecom companies.
more
|
| |
|
issue 1 march 2003 |
| |
|
no fear - the TELUS Web enable story
When it comes to e.business, everyone has been talking about integration, on-demand technologies and solving
all your problems with the latest trend. You probably know much of the hype is really just . . . hype.
Instead, we decided to take a different approach. Setting all boasting aside, we put our money and business on
the line and undertook a two-year strategic mission to not only tell our customers about how we can help
them use the Web as a competitive resource, but to prove it by transforming our own business.
more
the intuitive network
Imagine if your network could talk and resolve issues. It could automatically assess problem
severity, create trouble tickets, pinpoint affected services, correlate your information and
send a report to service technicians to solve the network problem. All this before you even
picked up a phone to report the trouble.
more
in focus - sticking to strategy produces strong 4th quarter results
Despite a year of tremendous challenges for the telecom industry and TELUS specifically, we remained
disciplined and focused on our strategy. That tactic is now paying off for our customers, investors and
employees. Confidence in our strategic direction has resulted in an improvement to our balance sheet and
an increase in both our bond and share prices. more
|
|
 |
|
|
|
